Shipping policy

Thank you for shopping with Marketa Stores.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during high-demand periods, holidays, or promotional events.

Shipping Times

Estimated shipping times vary depending on your location and the product ordered.

United States

Estimated delivery time: 7–15 business days

International

Estimated delivery time: 10–20 business days

Please note that shipping times are estimates and are not guaranteed.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. Tracking updates may take a few days to appear after your order has been dispatched.

Shipping Delays

While we work hard to deliver your order on time, delays may occur due to:

carrier issues
customs processing
weather conditions
holidays
high order volume

Marketa Stores is not responsible for shipping delays caused by carriers or events outside our control.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer. If you notice an error in your shipping information, contact us as soon as possible at contact.marketastores@gmail.com.

Lost or Stolen Packages

Marketa Stores is not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If your tracking shows that your package was delivered but you did not receive it, please first contact the shipping carrier. You may also contact us at contact.marketastores@gmail.com, and we will do our best to help.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at contact.marketastores@gmail.com within 7 days of delivery and include your order number and clear photos of the issue.

We will review the issue and work to make it right.